Wanted:An experiencedTelecommunications Analystwithdemonstratedexpertiseandextensive management experience inVoIPwith Avaya and Cisco technologies and systemsadministration (RHEL and Microsoft).

As aTelecommunications Analyst, you will:

• Work with the latest, cutting edge technology.
• Work with a team of driven, supportive and highly skilled professionals.
• Receive a robust benefits package that includes Employee Stock Ownership Plan!
• Enjoy flexibility managing your work hours and personal needs with a single accrual leave plan.

A week in the life of aTelecommunications Analyst:

• Buildtrunk groups and make route pattern AAR/ARS changes.
• Perform daily customer moves, add, change, and delete (MACD) operations and support.
• Consolidatestand-alone Call Management Systems (CMS) into one Enterprise CMS for centralized reporting and reduced maintenance costs.
• Provide Windows 2012R2/2016 and Linux administration: patching, upgrades and monitoring for200 servers (Dell, HP, IBM) and 1000 user.
• Upgrade Avaya and Cisco telecommunication systems; maintain operating systems.
• Perform changes in container-based technology - OpenShift.
• Leverage soft phone applications for remote call center agent's business continuity and disaster recovery plan.
• Design, test, and deploy VDN/vector logic, routing, and call treatment based on business requirements.
• Perform web server configuration/service management of Apache.
• Deploy Avaya soft phone (One-x Communicator) and IP hard phones asa corporate service for work at home and hoteling employees.

Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States. We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100+ locations worldwide. Through our focus on quality, strong cultural beliefs and innovation we deliver excellence every day.

Company Awards:

• Forbes National Best Midsize Companies 2021
• Energage National Best Workplaces, National 2021
• Washington Post Best Workplaces, 2021

Veteran Hiring Awards:

• U.S. Department of Labor Hire Vets Medallion
• BEST FOR VETS by Military Times
• TOP 10 MILITARY FRIENDLY COMPANY by MilitaryFriendly.com

AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is $70,000 - $90,000. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans (including ESOP and 401k), insurance programs, and education and training assistance.

• A minimumof7 yearsof recent and relevantexperience.
• MCSA & RHCSA (RHEL 8)certifications.
• Domain expertise:VoIP,Web Services,Operating Systems,Data Center Support,Networking,Security.
• Technical skills:PBAX and VoIP communications (Avaya,Cisco),Avaya Virtual Platform,Apache Tomcat, IIS, Nginx,Windows 2012/2016 R2, AIX, RHEL 6.7 & 8,Ubuntu, Red Hat, MS Windows Server/Azure/SCCM,HP, Dell/EMC, IBM, F5, Red Hat Satellite, IBM Big Fix,Cisco, Palo-Alto, Mojo,McAfee DES, BitLocker, Nexpose, CrowdStrike, Bluecoat, SEPM,Avaya (Red) Aura Configuration Manager, ESS, LSP, AES, & CMS administration.
• Other preferred certifications:CompTIA,MCP/MCSA.
• A Bachelor's degree from an accredited college or university in information technology management or a related fieldpreferred but not required.
• Previous Transportation Security Administration (TSA) personnel clearance preferred but not required.
• Prior experience with and knowledge of TSA's mission priorities, systems, and applications preferred but not required.
• Strong written and oral communication skills. Ability to coordinate across large groups of people at multiple levels