Provides aircraft on ground (AOG) coverage. Process customer requests for assignment to applicable subject matter experts. Coordinate with Production Control for AOG parts orders. Monitor phone lines and direct customer inquiries to the appropriate teams/departments. Manage, maintain, and prioritize help desk cases effectively to assign second level issues to the proper s

Assist the laboratory operations and ensure customer success in a key role in the sample flow process within the Customer Success Department. Sample Receiving/Login Associates engage in a variety of client centered tasks such as receiving and logging in client samples, greeting clients, addressing and routing client questions and concerns, assisting in the creation of rep

The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show stopping experiences for our guests

The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go getter attitude, great communication skills, and cross team collaboration. If you're able to think quickly on your feet, love to solve operationa

Ensure that all passenger inquiries and complaints are handled accurately and professionally. Follow up on behalf of the GM that all complaints are properly reported and investigated, with appropriate action taken to prevent a recurrence. Handle any escalated customer issues or complaints. Work closely with the Lost and Found Coordinator to handle the administration and r

As a Representative of our Customer Service team, you will interact with our customers to troubleshoot and solve basic technical issues and provide information about Brivo's products and services.This remote position is based in the US, working the 11 30 am 8 00 pm EST shift. Responsibilities Serving as a customer advocate and interacting with internal teams to solve cust

Come join our team! We currently have an exciting possible Temp to Perm opportunity in Hunt Valley, MD for a Customer Service Coordinator Maintaining and developing customer relations within the Machinery Division by coordinating with internal departments and by building customer relationships to ensure positive customer interactions. Must be skilled in Word/Excel spreads

The Customer Support Specialist III Judy Center is responsible for partnering with Title I parent liaisons; case management, coordination of services, communication with families, home visits, tracking progress of clients, maintain documentation and ensuring the participation of all partners. The Customer Support Specialist III is also responsible for the maintenance of d

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling

The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner. In this role, you will be interacting on the phone 100 % of the time with shareowners, their representatives, and the investment community supporting activities

The Response Coordinator is responsible for general and emergency assistance to a worldwide client base utilizing the operations protocols and other client focused procedures. Shift work is required, to include regular exposure to nights, weekends (differential is paid for shift hours) and holidays. Essential Duties/Responsibilities Serves as a team member in the 24/7 Res

The Customer Service Associate will assist our walk in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Her

What you will do Johnson Controls has an exciting opportunity for a Parts Customer Service Specialist based in Baltimore, MD. You will be responsible for providing part identification, price quotations, product selection assistance, and order processing assistance to key stakeholders and internal/external customers. You'll also have the opportunity to help resolve complex

Convergint is looking for a full time, enthusiastic, results driven and forward thinking Service Coordinator to join our amazing culture. As a Service Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on conver

The Freedom Federal Credit Union Difference Freedom Federal Credit Union believes that a great member experience begins with a great employee experience. We value our employees not just for their talent, but also for the difference they make to our members and the Baltimore and Harford County communities we serve. We strive to help our employees live up to their fullest p