Cruise Execution Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction Gather pertinent cruise event details from th

Cruise Execution Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction Gather pertinent cruise event details from th

Cruise Execution Act as the on duty galley kitchen manager for cruises and manage the kitchen staff to ensure adherence to procedures detailed in the Product Management Guide and Galley Operating Manual Maintain continuous communication with the back of the house and restaurant management regarding staff and operations Provide input regarding shipmate relations Ensure tha

Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices Provide prompt and consistent bar service to guests and servers throughout the cruise Set up and break down bar stock and restock bar according to prescribed par s

Supervise and coordinate the activities of restaurant front of house staff to ensure efficient and effective operations. Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences. Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene. Maint

Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT service system Operate dish machine; ensures all dishes are cleaned, organized, and stored appropriately Ensure that dishwasher is in proper working order; responsible for routine cleaning of equipment and refilling chemicals as needed Test and document dish machine temperature and saniti

Inspect food preparation and service areas to ensure observance of safe, sanitary food handling practices Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT service system Prepare high quality food following prescribed recipes and production specifications Receive and organize hot line food orders; portion, arrange, and garnish food for s

Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system Greet guests and serve food and beverages in a timely fashion Accurately take orders and enter them into the point of sale system Maintain the cleanliness and safety of all common areas and service stations Participate in the celebration and entertainment experience of the

Inspect food preparation and service areas to ensure observance of safe, sanitary food handling practices Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT service system Prepare high quality food following prescribed recipes and production specifications Receive and organize hot line food orders; portion, arrange, and garnish food for s

Provide exceptional hospitality to guests and coworkers as prescribed in our Respect Service System (RSS) Provide guests with water, coffee/tea, and bread service throughout the meal Bus used and unneeded dishes and glassware from guests tables to galley Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning Maintain the cleanliness

Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System (OSS) Responsible for creating and maintaining a safe work environment aboard the vessel, focusing constantly on the safety of all guests and shipmates Actively participate in meetings including the Manager pre cruise briefing Oversee the setting of assigned deck(s), including pack

Provide high level, personalized service to guests in a fine dining setting Take orders, answer questions, and make recommendations about our menu offerings Serve food and beverages promptly and accurately, following proper fine dining etiquette Anticipate and fulfill guests' needs, ensuring a memorable dining experience Collaborate with kitchen and bar staff to ensure ti

Oversee Pier Sales Agents and be prepared to troubleshoot problems, train staff when needed, and enforce policies Enter new reservations accurately and thoroughly Process payments in a timely manner in following company procedures Successful proper cash handling and maintaining of all monies in the ticket booth including deposits Maintaining sales and accounting documents

Handle mooring lines during docking or undocking of the vessel Assist with filling potable water, bunkering, discharging black/grey water and connect / disconnect shore power as directed Perform operational duties as instructed by the Captain or Deck Officer Conduct at sea personnel transfer and cargo operations in all weather conditions Perform lookout duties while under

Handle mooring lines during docking or undocking of the vessel. Assist with filling potable water, bunkering, discharging black/grey water and connect / disconnect shore power as directed. Perform operational duties as instructed by the Captain or Deck Officer. Conduct at sea personnel transfer and cargo operations in all weather conditions. Perform lookout duties while u