Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with CEM & HSE to identify and close menu expansion o

This role is a key technical contact point within a specified territory including all aspects concerning the application of troubleshooting of instruments, software or hardware issues, and training requirements for the customers. Support all systems to the designated product performance metrics and KPIs associated to service contracts within Ortho Care. Provides operation

We are seeking a qualified individual who has experience installing, operating, maintaining, repairing and modifying electromechanical equipment, preferably in the field. Troubleshoot technical problems and systems issues. Determine technical solution in accordance with product and customer specifications and recommends actions to company or customer representatives for c

Support security engineering of Office365, AWS, firewalls, WAF, email, antivirus, IPS, DLP, IAM, Endpoint and Server security Establish technical standards and process that ensure industry best practices for Information Security are applied to all systems Engage with projects and one off requests for security engineering and solution architecting Monitor, evaluate and pro

Machine Control Network Architecture Partner with the Capital Engineering team to develop/design network architecture solutions that interface with the Equipment Control Systems and Vision systems integral to the new automated manufacturing production lines. Industrial Automation /SCADANetwork Experience Understand Basics of SCADA / Business ERP systems. Design, Maintain

Performs routine preventative maintenance on facilities equipment, central plant equipment, lyophilizers, refrigerators and freezers utilizing maintenance software system. Coordinating efforts with outside vendors and contract service providers to accomplish objectives. Supports Facilities Work Requests and following up on request status, providing internal customers with

We are seeking a qualified individual who has experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field. Troubleshoot technical problems and systems issues. Determine technical solution in accordance with product and customer specifications and recommends actions to company or customer representatives for

Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with CEM & HSE to identify and close menu expansion o

Execute manufacturing or manufacturing support processes according to standard operating procedures and current curriculum. Support schedule adjustments to meet production, material receipt and shipping requirements. Work with Shift Leader//Team Leader to review departmental production schedules, work orders and related information to ensure materials are available for pr

Performs and documents QC Sofia Testing of WIP Production Lots and special evaluation assignments. Support daily QC Chemistry core functions as needed. Performs and documents 1st article functional Sofia Final Kit QC Testing. Support new Sofia product development/improvement projects. General housekeeping and laboratory organization. Carries out duties in compliance with

Assess failure modes of potential quality issues of systems nature related to hardware/software, reagents, samples, testing protocol and consumables reported by customers and internal stakeholders. Perform investigation into the product issue/s to understand nature of the problem. Work with cross functional representatives in quality, customer support, lifecycle managemen

Conduct job evaluation and review of new and/or existing roles. Partner with HR Business Partners and line management to gather information and communicate results. Provide administrative support to the global annual salary planning process, including annual merit increase, bonus & incentive plan processes, and analysis. Participates in market and salary surveys to ensure

Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with AAM& SAE to identify and close menu expansion op

Lead scientific evidence strategy Assess competitive landscape, current product evidence, and product strengths/weaknesses to identify gaps and opportunities with respect to scientific evidence. Define multi year clinical/scientific evidence strategies for key disease states and product groups. Prioritize evidence generation efforts throughout the business unit, in partne

Lead cross functional project teams. Hold regular meetings and hold team members accountable to project goals. Work with staff to draw realistic but challenging timelines/priorities. Provide follow up/support on their timely execution. Responsible for coordinating team activities in accordance with GPC006 Design Control, GPC041, New Product Development Guidelines and GPC0