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Welcome Ambassador (SFC0000B1) JOB SUMMARY The Welcome Ambassador creates a warm welcome for arriving guests, interacting with guests in the lobby, promoting hotel facilities and Food & Beverage outlets and directing them to the Concierge. The Ambassador must be able to promote excellence, convey elegance and inspire luxury with the guest and fellow team members. ESSENTIAL JOB FUNCTIONS Creates an
Posted 1 day ago
Under general supervision, the Administrative Coordinator welcomes and checks in clients arriving for a sales presentation while also coordinating the sales line (rotor), properly assigning clients to sales agents, and updates tour information. The Administrative Coordinator greets tour guests at the conclusion of their sales presentation and provides gifts promised by the marketing source. ESSENT
Posted 1 day ago
Under supervision, the Front Desk Agent is responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism, and consistency. The Front Desk Agent checks in and check outs guests, makes room reservations, and performs Front Desk related functions. ESSENTIAL JOB FUNCTIONS Ensure proper standards of hosp
Posted 1 day ago
Owner Services Specialist (SP 0000KC) JOB SUMMARY Under supervision, the Owner Services Specialist is responsible for providing exceptional customer service to Owners through phone and email interactions and processing various transactions including home use reservations, exchange program transactions, maintenance fee and other payment transactions, and providing general assistance to enable Owner
Posted 1 day ago
Housekeeping Supervisor (SR 00004Z) JOB SUMMARY Under general supervision the Housekeeping Supervisor is responsible for ensuring the highest level of overall housekeeping services throughout the resort in accordance with company policies and procedures, federal, state, and local authority guidelines. Responsibilities include assisting or managing, in the absences of the Housekeeping Manager, the
Posted 1 day ago
Facilities Technician II (PT 0000FY) JOB SUMMARY Under direct supervision, the Facility Technician II performs general facility duties. ESSENTIAL JOB FUNCTIONS Repairs boilers, plumbing, pumps, exhaust fans, and HVAC equipment. Completes maintenance and facilities tasks from work orders. Visually inspect and test machinery and equipment. Dismantle defective machines and equipment and install new
Posted 1 day ago
Tour Receptionist (PCR00008K) JOB SUMMARY The Tour Receptionist graciously welcomes and checks in the clients coming to a sales presentation. The Receptionist coordinates the sales line (rotor), properly assigns clients to sales agents and updates tour information. The Receptionist updates and keeps track of all tour results. The Receptionist is responsible for daily data entry of tours and updati
Posted 1 day ago
Vacation Counselor (Sales) (SVM00009U) JOB SUMMARY Under supervision, the Vacation Counselor is responsible for direct sales of vacation ownership products in a professional and ethical manner through a structured sales presentation. ESSENTIAL JOB FUNCTIONS Sell vacation ownership packages in a professional and ethical manner. Maintain a professional relationship with members, owners, and guests t
Posted 1 day ago
Under supervision, the Front Desk Agent is responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism, and consistency. The Front Desk Agent checks in and check outs guests, makes room reservations, and performs Front Desk related functions. ESSENTIAL JOB FUNCTIONS Ensure proper standards of hosp
Posted 1 day ago
Under general supervision, the Lead Lifeguard directs and coordinates the daily operation of the lifeguards and their rotations in the pool and spa area(s). ESSENTIAL JOB FUNCTIONS Enforces all company, state and federal policies, rules, and regulations. Ensures the safety of members, owners, and guests at the pool and surrounding areas. Recognizes and respond to emergency situations. Ensures the
Posted 1 day ago
Marketing Concierge (PCR00007F) JOB SUMMARY Under general direction,the Concierge CA provides vacation counselors with qualified prospects for vacationownership presentations and provides general concierge services for all members,owners and guests by offering area information and booking activities. ESSENTIAL JOB FUNCTIONS Bookqualified prospects for vacation ownership presentations or alternate
Posted 1 day ago
Public Area Attendant (SFC0000B4) JOB SUMMARY Under general supervision, the Public Area Attendant performs guests service needs and cleaning tasks in public areas and other locations assigned in accordance with Company policies and procedures, federal, state, and local authority guidelines ensuring a clean, sanitary and inviting resort for all guests. ESSENTIAL JOB FUNCTIONS Performs cleaning tas
Posted 1 day ago
Collections Customer Service Lead (SP 0000KE) JOB SUMMARY The Collections Customer Service Lead assists Collections management inmaking and receiving customer service calls (generally owners that are not pastdue), assisting with accounts requiring special handling, ensuring policies andprocedures are being followed, taking over escalated phone calls from CustomerService or Collection Agents and/or
Posted 1 day ago
Facilities Technician I (HPR00005Y) JOB SUMMARY Under direct supervision, the Facilities Technician I performs general facilities duties. ESSENTIAL JOB FUNCTIONS Completes work orders and room calls. Responds to room calls and questions from members, owners, and guests. Prepares areas and performs general and preventative maintenance work. Fabricates and repairs structures. Completes log on work p
Posted 1 day ago
Bell/Valet Runner (Overnight) (OBC00005O) JOB SUMMARY Under supervision, the Bell/Valet Runner transports luggage to/from guestrooms and informs members, owners and guests of all resort services and features while being responsible for attending to immediate needs upon arrival and follow through attention throughout stay. ESSENTIAL JOB FUNCTIONS Assists with movement of luggage and other related i
Posted 1 day ago
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