The Client Support Specialist (CSS) serves as the primary point of contact for multiple Zelis Clients post Go Live for processing of Claims Communications, Payments, and/or ID cards. The CSS is responsible for assisting the client with the successful processing of Zelis services, performs day to day functions of managing the account, and makes decisions on how to approach

The Payee Service Representative supports the delivery of payments to payees on behalf of Zelis Payer clients, spanning registration, verification, and customer support activities. Key Responsibilities Respond to basic questions, by phone or secure mail messages, about payment products and services . Forward s complicated questions to the appropriate internal team or dire

The Automation Strategy Analyst will spearhead the establishment and oversight of vital governance processes, prioritize backlogs, and ensure value realization for all automation activities within our Payments' operations. Beyond this, the Automation Strategy Analyst will drive every phase of the automation lifecycle, fostering seamless collaboration and thorough document

The Art Director is responsible for overseeing and managing the strategy and execution of creative projects, ensuring the output of designers aligns with the Zelis brand identity and meets the highest standards of creativity and innovation. They will collaborate with the Brand and Content team, Marketing Leadership, and other stakeholders within Zelis to develop and execu

The Production Supervisor is a leadership position in the STL production facility. The production facility prints and processes documents to mail through the USPS. This position is responsible for all aspects of the production floor and will have 10 20 associates reporting to them. This position plans and assigns work, implements policies and procedures and contributes to

The Data Entry Specialist role is responsible for entering in data from medical claim forms into in house databases and other electronic record keeping systems. Key Responsibilities Accurately enter medical claim forms (HCFA 1500/UB 04) into the in house database and vendor web tools Serve as a back up for scanning and provider service intake processes Perform other relat

The Warehouse/Material Handler's job is to receive incoming shipments and properly log and maintain documentation. Prepare outgoing shipments and properly log and maintain shipping documentation. Pull materials upon production needs and deliver to staging area. Prepare and record outgoing mail shipments daily and locate to the outgoing mail area when completed while produ

Title Director, Software Engineering Duties Lead a global delivery team with end to end accountability and responsibility for developing and maintaining new and innovative products to support the continued growth of Zelis. Ensure that best in class software development practices and procedures are used to develop products including (1) adherence to robust architectural pa

The Globalization Program Manager, Payments Optimization is responsible for the successful delivery of the globalization roadmap in accordance with long range plan (LRP) commitments and associated value targets. This highly strategic and visible initiative requires the leading of multiple business and technology workstreams running in parallel, utilizing disciplined proje

Act as a Subject Matter Expert liaison between the teams; partner with one or more Product Owners on key initiatives and prioritization efforts Gather requirements/acceptance criteria for RPA initiatives centered around the automation of business processes Prioritize and manage multiple concurrent projects Provide documentation for system/process updates and existing syst

The Senior Event Content Manager is an experienced and strategic event marketing professional responsible for driving the strategy and tactical execution of all facets of how we showcase Zelis content at Industry and Zelis events. This role will also be responsible for building a comprehensive communications strategy for all revenue generating events, in partnership with

SmartShopper Program Management (40%) Serve as the CPM for employers that buy SmartShopper through their carrier Develop client strategies and engagement programs to maximize employer savings through evaluation of data. Build, promote and implement targeted campaign strategies that improve consumer activation, shopping and conversion rates by analyzing company demographic

Develop and maintain compliance policies that articulate our legal and contractual requirements and effectively address identified risks. Provide compliance subject matter support to cross functional stakeholders as they design and implement products, features, workflows, tools, etc. Establish a framework to handle the intake and response for external requests from our fi

Develop and oversee a framework for KYC and customer due diligence, including customer risk rating measures to ensure compliance with financial partner expectations and industry practices. Maintain and manage policies, procedures, and requirements, including annual independent assessment. Own the development and execution of risk assessments across products and customers.

The Public Relations Director manages the flow of communication between Zelis and the media and manages the creation of marketing messages that positively raise the public image of Zelis. They work with the Brand and Content team, Marketing Leadership, and various subject matter experts within Zelis to create and control the public narrative around the Zelis brand, ensuri