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Supervise and direct the work of all passenger service agents on your shift as they check in passengers and luggage and address passenger questions and concernsManage passenger service agent manpower to ensure adequate staffing on your shiftServe as point person for customers and management to alert them to any irregular operations which may cause delays or otherwise impa
Posted 4 days ago
Check in passengers and their luggage at the ticket counter and gates.Patiently handle customer concerns and complaints regarding ticketing and baggage handlingKnowledgeably answer inquiries regarding flight schedules, fares, and other questions as they ariseMake announcements at the gate or over the general PA system regarding flight activityBe responsible for all flight
Posted 7 days ago
Ensure training is performed consistently and is conducive to learning; perform ad hoc station training as needed. Serve as liaison with insurance company on both pre and post loss control in absence of Regional Safety Manager; maintain information on all injury and liability claims and investigate as necessary Perform statistical reporting and trend analysis at station l
Posted 11 days ago
Assist with creating and managing the staffing schedule to ensure adequate coverage for each flight. Other duties as assigned Be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs. Qualifications Prior work experience Education Certification/licenses (if applicable) Airport Badge/Security Clearance (if
Posted 20 days ago
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