Oversee the team designing and implementing, monitoring and operational support for the agency's network infrastructure. Manage the design, monitoring, and maintaining of the agency's hosting facilities, including providing capacity planning as well as assisting with installation of IT equipment. Manage the implementation and operation of the systems and tools necessary f

Oversee the team that provides prompt response to support requests, troubleshooting security related problems, investigating potential incidents, assessing the security of systems, as well as providing cybersecurity improvement project management and solution engineering support. Manage the team's activities related to Systems Risk Management; Security Operations; and Cyb

Perform program and portfolio management, serving as the primary technical and managerial point of contact. Provide operational and tactical management, strategy, and execution for a large federal enterprise environment. Oversee operational tasks to include contract deliverables, cost, and on time delivery to achieve key performance indicators, SLAs, and compliance. Provi

Provide exceptional customer service while working in a fast paced environment Complete multiple refreshes daily with strong attention to detail Document actions and solutions performed with client in ticketing system Stage equipment at user locations Backup and restore all local user profile(s) data and local settings De install legacy equipment Install new equipment and

You... Octo has an opportunity for a Systems Engineer to manage solutions and design for a Desktop Platform Management (DPM) team for a leading federal agency. To be successful in this role, you should have a wide range of skills in computer hardware (laptops, desktops, mobile devices, telecom), software, and experience with ServiceNow. Us... We were founded as a fresh al

Serve as the primary technical and managerial point of contact for the program. Provide operational and tactical management and strategy for a large federal enterprise environment. Oversee operational tasks to include contract deliverables, cost, and on time delivery to achieve key performance indicators, SLAs, and compliance. Provide coaching and mentoring of staff, focu

You... Octo has an opportunity for a Desktop Systems Engineer to manage solutions and design for a Desktop Platform Management (DPM) team for a leading federal agency. To be successful in this role, you should have a wide range of skills in computer hardware (laptops, desktops, mobile devices, telecom), software, and experience with ServiceNow. Us... We were founded as a

... Data Onboarding Architecture Data Engineers design and create the overall data onboarding architecture for DDH. They work closely with stakeholders to understand their data requirements and translate them into scalable data models and structures. Data Analysis Inspect data with the goal of discovering useful information needed to create data schemas. Data Pipeline Deve

You... Octo has an opportunity for a Manager/ Technology Refresh Program to lead efforts providing desktop and laptop computer hardware including computers for new and current staff, and scheduling periodic replacement of outdated and obsolete desktop and laptop computers, tablets, monitors, accessories, and PIV card readers. Us... We were founded as a fresh alternative i

Ability to lead and provide guidance to team members to ensure problem resolution and customer satisfaction. Track, route, and resolve service tickets within set standards, including via helpdesk, phone, email, or ticketing system (ServiceNow). Configure, install, and support desktops, laptops, handheld devices, printers, monitors, portable data storage devices, and other

You... Octo has an opportunity to lead efforts in the development, implementation, measurement, governance/compliance, and risk management a federal health agency's IT Asset Portfolio. As an IT Asset Manager , you'll Purchase, appraise, manage total asset visibility, and determine disposition of IT assets (i.e. desktops, printers, software, etc.); managing related documen

You... Octo has an opportunity for a Systems Administrator to work with Desktop Platform activities and desktop support for a leading health agency. To be successful in this role, you should have a wide range of skills in computer hardware (laptops, desktops, mobile devices, telecom), software, and experience with ServiceNow. Us... We were founded as a fresh alternative i

You... As a Senior IT Security Engineer , you'll serve as the primary security engineer within a large desktop platform management team supporting a large federal health agency. The ideal candidate will have experience in all aspects of IT Security with a vast array of IT systems involving end user as well as enterprise level networks. As the team's security lead, you wil

You... Octo has an opportunity for a Help Desk Manager to lead helpdesk and desktop activities for one of our top federal health customers. As the Helpdesk Manager, you will serve as the primary technical and managerial interface for helpdesk and desktop activities as well as ensuring customer service is timely and accurate. To be successful in this role, you should have