Why This Role is Important to Us:
The Director of Medicare Compliance works directly with the Vice President Medicare Compliance/National Medicare Compliance Officer to develop and maintain an effective Health Plan Regulatory Compliance Program. This position is responsible for leading the development, implementation, and ongoing maintenance of elements of an effective Compliance Program, including Regulatory and Contractual Compliance for each CCA Program; GRC system implementation; Compliance Auditing and Monitoring programs.
This position is also responsible for the oversight of all Medicare regulatory and contractual requirements related to each CCA Program; and disseminating requirements to appropriate internal staff.
The Director of Medicare Compliance is accountable to strengthen internal controls, educational requirements, reporting, and complaint mechanisms, proactive monitoring and mitigation of risk, and compliance expectations of all personnel and FDRs supporting business operations.
This position plays a strategic role in shaping the overall Compliance infrastructure at Commonwealth
Care Alliance (CCA).
Supervision Exercised:
Yes, which includes but is not limited to providing leadership, work direction, and performance feedback to subordinate staff.
What You'll Be Doing:
-
Medicare Compliance Program
- Ensure Medicare Compliance Program Description and Policies are reviewed and updated on a regular basis
- Develop and implement methods and programs that encourage managers, employees, and FDRs to report program noncompliance without fear of retaliation
- Maintain and/or have access to applicable compliance reporting mechanism and closely coordinating with the Internal Audit Department and the FWA/SIU functions
- In conjunction with the VP Medicare Compliance, participates in the development, implementation, and facilitation of strategies for all compliance related activities
- Participate in investigations of reported compliance concerns, developing recommendations for
appropriation corrective action
- Oversee monitoring/auditing function for Medicare regulatory compliance operational business units
- Oversight of CCA's Medicare Compliance Research Program
- Work collaboratively with management, workforce, and contractors to ensure program-wide
compliance efforts are and remain in alignment with CCA's Code of Conduct with business
operations, and with federal, state, and local requirements
- Provide regular reports to compliance leadership, SLT/ELT, internal Compliance Committee, Audit
Oversight of Regulatory and Contractual Reporting
- Ensure an accurate and complete inventory of regulatory and contractual Medicare reporting requirements is maintained
- Work directly with Regulators to resolve any questions or discrepancies in reports as needed
- Develop processes and workflows to promote accurate and timely reporting submissions
- Continuously monitor the Reporting program to identify needed enhancements
- Work directly with CCA leadership to resolve any ownership and/or data issues related to reporting
- Oversee the development of metrics and reporting to demonstrate effectiveness of CCA's Medicare compliance program
- Ensure metrics are reported regularly and updated as needed to demonstrate effectiveness
- Provide mechanism for escalation when metrics begin to show issues with operational efficiency
- Identify, prioritize and scope needed system enhancements
Compliance Program Metrics
- Oversee and manage processes that generate Compliance data to ensure it meets all requirements for applicable laws and regulations that govern the industry
- Oversee the development of metrics and reporting to demonstrate effectiveness of CCA's compliance program
- Ensure metrics are reported regularly and updated as needed to demonstrate effectiveness
- Provide mechanism for escalation when metrics begin to show issues with operational efficiency
- Identify, prioritize and scope needed system enhancements
Support Overall Compliance Infrastructure
- Work collaboratively with the VP Medicare Compliance on strategic department planning including budget development, staff resource allocation and shaping the overall Regulatory Affairs Compliance infrastructure.
- Promote compliance in CCA's business operations with all Medicare and Medicaid contractual and regulatory requirements.
- Develop, implement, and maintain a system to monitor and track day to day compliance activities across the organization.
- Serve as Regulatory Affairs and Compliance liaison with key internal departments
- Provide guidance and assistance as requested
- Hold meetings with department leadership at agreed upon intervals
- Attend department staff meetings and present information as requested
- Assist in development of regulatory toolkits and instruction materials as needed to assist departments with regulatory projects and process implementation
- Support business units in interpretation of regulations related to their applicable areas as well as provide assistance in developing appropriate tools to ensure compliance
- Provide consultation with business owners in developing policies and procedures and/or building internal workflows to ensure internal controls of high-risk regulatory requirements are in place and working effectively
- Project manage multiple organization-wide initiatives that occur on an annual or on an ad hoc basis.
Working Conditions:
- Standard office conditions
What We're Looking For:
Qualifications:
Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.