Primary Duties & Responsibilities:

Field & Client Experience

• Responsible for credible and effectiverelations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business.

• Provides guidance and assistance to the Northwestern MutualFinancial Network and Financial Representatives regardingcase underwriting and risk appraisal

• Responsible for prescreen inquiries.

Underwriting

• Responsible for the analysis and appraisal of a broad range of insuranceapplications; approves, classifies, or declines applications for various ages andpolicy amounts with guidance, as needed.

• Independently reviews applications and adheres to underwritingstandards and demonstrates an intermediate level of experience with NM product types and changes.

• Develops and demonstrates change agility while maintaining mortality and morbidity expectations.

• Demonstrates continuous learning through the early adoption of new ways of underwriting.

• Develops proficiency with Reinsurance programs and determining where to best place a case.

• Underwrites applications, maintaining industry-leading mortality and morbiditygiving the best possible offer that can be made. Provides active case andrequirement management and provides customized service with guidance.

• Communicates & negotiates with FieldPartners to explain modified or declined decisions& assist in policy placement.

• Develops proficiency in financial, medical, and lay underwriting assessments and provides innovations solutions to keep Northwestern Mutual as the choice of our customers.

• Actively utilizes the most effective means to obtainthe necessary information, including digital health data, Internetsearches, direct contact with the insured, andcommunication with third party advisors(Accountants, Attorneys,etc.) with limited guidance.

• Discusses cases with peer reviewers with medical and technical staff,as needed.

• Understands and meets all quality, service, andproduction goals.

• Solves issues & escalations, with guidance as needed.

• Partners with Underwriting Support for case management

Cross-functional leadership

• May serve as underwriting representative for improvement inproduct process w/collaboration w/functional partners.Participates in other projects as needed.

Qualifications

• A bachelor's degree preferred or equivalent combination of education and experience.

• 1 year of underwriting experience

• Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules.

• Excellent written and oral communication skills with the ability to handle confidential information, exercise tact, diplomacy, and resourcefulness.

• Proficient in computer skills and using various software packages.

• Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.

• Highly organized with the ability to establish priorities and meet deadlines.

• Displays agility to manage multiple tasks and adapt in a changing work environment.