Technical Sales Representative/ Application Engineer
Worcester, MA 
Posted 11 days ago
Job Description
Why do we need you ?

The Saint-Gobain Performance Ceramic and Refractories (PCR) Application Engineer / Technical Sales Representative manages the sale of PCR Refractories solutions in the Non Ferrous market. Key responsibilities will include promoting PCR solutions to customers, preparing quotes, managing projects, supervising installations, facilitating the link with the production plants, and achieving the forecasted sales, profit and asset objectives for assigned products and markets worldwide within prescribed budgetary limits. The position oversees a regional enterprise operating in a highly technical and very competitive environment requiring constant innovation and thus must drive the commercial, technical, and operational planning, and be accountable for results.

  • Achieve sales, contribution, and asset ratios to meet the forecast by visiting customers and providing them with product/technical solutions to meet their needs via quotations and proposals.
  • Provide required technical/marketing sales expertise to other team members, manufacturing or engineering personnel, and other international and domestic personnel to facilitate the securing of domestic orders. Use of design and analysis software to support sales activities is a requirement.
  • Act as the technical resource for product selection, installation method, and operational suggestions for customers as required and present proposals designed to improve their operation or secure new business by displacing competition.
  • Identify new opportunities and undertake product development projects designed to satisfy the requirement to ensure continued growth of sales and customer base. Serve as the new product champion and lead the development of teams. Resolve all quality and service complaints including issuing of reports.
  • Provide direct supervision of installation/application of assigned products at customer's facilities to ensure installation according to required instructions. Supervise distributor activities and coordinate sub-contracting of installers or products.
  • Provide sales forecast data, determine requirements, and champion the development of technical promotional literature. Secure competitive information to gain a competitive advantage. Assist in developing prices and pricing strategies and implement price increases.
  • Represent the PCR sales organization as part of WCM teams within the manufacturing plants.
  • Other related duties assigned
Is this job for you ?
  • Incumbent resides along East Coast, US (negotiable)
  • Bachelor of Science in Material Science, Ceramics, Mechanical Engineering or Equivalent required.
  • 3+ Years Technical Sales & Marketing experience required.
  • 3+ Years' Experience in refractory applications required. Foundry experience in Aluminum market is a plus.
  • Experience with Computer Aided Design/Computer Aided Engineering preferred.
  • Strong marketing and commercial skills, along with technical and working knowledge of internal product manufacture and external application.
  • Must possess very strong problem-solving skills. Must demonstrate the ability to solve problems in dynamic environments to succeed in the position.
  • High level of human relations, verbal and written communication skills required. Demonstrate exceptional listening skills. The ability to interact with internal and external technical professionals and senior management is essential.
  • Understanding of LOTO, confined space entry, utilization of respirators of CO2 monitors (where required) - training and PPE will be provided.
  • Position will require travel (up to 50%) to customer facilities for sales calls and installations/trials- installations can last several consecutive days - up to 2 weeks.
A little more about us

Saint-Gobain Industrial Ceramics is a worldwide manufacturer of high temperature specialised refractory materials. Our products are manufactured for the Ceramics, Metallurgy, Foundry, Chemical, Petrochemical, Power Generation, Waste Processing and Glass Making Industries. We specialise in products ranging from refractory bricks, tiles and blocks to mortar, cements, ramming and gunnable monolithics and trowelling mixes to low mass kiln furniture systems.

At Saint-Gobain we design, manufacture and distribute materials which are key ingredients in the wellbeing of each of us and the future of all. Join our innovative, passionate and entrepreneurial community to improve the world of tomorrow with us.

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3+ years
Email this Job to Yourself or a Friend
Indicates required fields