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Summary
We have an exciting opportunity for an experienced Community Health Worker to join our growing Population Health Management (PHM) team! The PHM department provides complex care management services to patients across the MaineHealth Medical Group (MHMG) and is embedded within the primary care setting. As part of an interdisciplinary team, the CHW will work directly with patients in our complex care management program to identify and address social determinants of health (SDOH) related barriers to care such as food or housing insecurity, transportation, care affordability and health literacy.
Interactions with patients will include telephone, virtual visits, face to face in the practice, or in the patient's home or community setting - whichever option best meets the needs of the population being served.
The role is not expected to perform hands-on or direct patient care, nor are they expected to transport patients in a vehicle.
We are looking for someone who enjoys helping others, being part of an evolving team, helping to integrate clinical programs and community resources into the practice workflows with the intent of optimizing patient care, improving patient and provider experience and enhancing the quality of care provided to our patients.
- Education: High school diploma or equivalent.
- License/Certifications: Candidates must possess a valid Maine driver's license, maintain a clean driving record and have a personal vehicle available for work use.
- Experience: Must have lived experience in the community being served, preferred. If relevant, bilingual in English and any languages specific to the communities being served.
- Has a close understanding of the community being served with good knowledge of the resources of their community.
- Experience in outreach, customer service, social service, or related field preferred.
- Experience in translation is preferred if relevant to the community being served.
- Excellent oral and written communication skills.
- Fluency (verbal and written) in specified language as needed.
- Ability to carry out written and oral instructions.
- Ability to exercise judgement in the application of professional services.
- Comfortable with home visits.
- Comfortable with Microsoft Office suite.
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.