The Director, Operations is responsible for leading Warehousing and Distribution operations. Manages members of the team in the department. Responsible for providing effective leadership while fostering a positive team environment and providing overall direction, coordination, and evaluation of organizational unit, department and/or functional area. Accomplishes business objectives by directing staff, planning, implementing, and evaluating project results related to the logistic requirements of the company.

1. Develop strategic plan by studying technological and financial opportunities, presenting assumptions, and recommending objectives.

Direct process and continuous improvement efforts in the areas of quality, customer service, safety, productivity, and cost reduction.
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions, controlling costs, and maximizing the use of assets.

2. Provide oversight for all operations related activities, including receiving, conveying/sortation, loading, delivery, facility, fleet maintenance, sanitation, inventory control and returns management.

• Direct facility and system maintenance activities - inspection, repair, capital improvements, new layout designs, etc.
• Oversees the company security program by developing and maintaining appropriate programs in conjunction with operation staff.

3. Other duties, as assigned by the jobholder's supervisor, may also be required.

Minimum Qualifications:

• Bachelor's degree in related field and/or equivalent training and work experience
• Minimum of 7 years of experience in Warehousing or Distribution
• Advanced PC skills using MS Office and other various computer programs including presentation software
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Analytic and Reporting skills
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications:

• Strong business acumen and organizational skills
• Knowledge of Warehouse Management Systems
• Working knowledge of Distribution routing software, preferably Roadnet
• Experience managing a union environment
• Experience with conveyor/sortation equipment

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone

Competencies:

• People management responsibility for pay reviews, performance management, training, and resource planning.
• Requires conceptual thinking to understand complex issues and their implications, where sufficient information may not be available.