JOB SUMMARY: Performs housekeeping duties within the facility. Cleans and disinfects patient care areas and administrative area. Removes trash and infectious waste from patient care areas. Will interact with patients ranging in age from neonate to geriatric while providing the highest level of customer service in accordance with UM UCH mission, vision, and values.

JOB TASK LIST

1. Provides highest level of customer service according to UM UCH Mission Vision and Values
2. Uses proper scripting while interacting with patient's.
3. Cleans patient rooms according to SOP. Areas are kept in a clean condition to reduce spread of infection and to promote a healthy environment.
4. Cleans all other patient care areas including utility rooms, nurses station, patient kitchens, etc. according to SOP
5. Complete discharge room cleaning according to SOP. Rooms and beds are thoroughly disinfected to reduce the risk of in hospital infection.
6. Cleans all office areas including lobbies, public bathrooms waiting areas etc. according to SOP.
7. Handles infectious waste and soiled linen in a manner consistent with infection control procedures.
8. Completes assignments within scheduled hours of work.
9. Maintains patient confidentiality to assure that all medical information is strictlyconfidential
10. Observes and complies with established EVS infection control policies and procedures
11. Maintains supply closets in a neat and orderly fashion to promote an ascetically pleasing environment
12. Follows all procedures including wet mopping floors; (uses wet floor signs to reduce risk of injuries
13. Uses Patient Bedtracking System
14. Demonstrates interpersonal skills necessary in communicating with patient and visitors in the following developmental stage (X)newborn (X)toddler(X)school age (X) adult (X) elderly

University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.

A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.

Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County.

University of Maryland Upper Chesapeake Health owns and operates:

University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD

University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD

The Upper Chesapeake Health Foundation, Bel Air, MD

The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD

The Senator Bob Hooper House, Forest Hill, MD

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

Education & Training: High School Diploma/GED preferred.

Work Orientation & Experience: Strong Customer Service background with demonstrated reliable work history. The incumbent will require up to 1 month of detailed job orientation and training to gain specific capabilities to perform essential job functions.

Skills & Abilities: Ability to: a) handle multiple tasks simultaneously, b) communicate effectively orally c) maintain confidentiality, d) ability to adapt hours of availability to variable and changing needs of the EVS department, including all shifts Demonstrated skill in: a) excellent customer service, b) attention to detail and follow through, c) matching applicant strengths and skills to the appropriate position.

All your information will be kept confidential according to EEO guidelines.