General Summary
Under limited supervision leads the UMMC Security and physical access programs at the Downtown Campus. Develops and oversees departmental policies, procedures, quality and safety standards designed to provide both a safe, secure, and welcoming environment for all patients, staff, and visitors. Scope of services encompasses traditional security operations, access control, training, workplace violence, processes and policies. Responsible for planning, staffing, and effective and efficient utilization of resources to safeguard and better serve the patient satisfaction of security services rendered.
This position reports to the VP of Public Safety and is accountable for overseeing daily security operations, directing and deploying security resources, security investigations, managing security incidents, and providing expertise on, visitors management systems, security systems integration, operational efficiencies and modernization of security technologies, workplace violence processes, and training. Provides executive counsel to senior leadership related to security, technology and business process direction.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
1. Develops, implements and maintains a comprehensive strategic security management plan, including the evaluation of current and proposed departmental goals and objectives in accordance with the UMMS mission, vision, and values.
2. Assures patient, employee safety and security, and visitor access in accordance with institutional policies and procedures and governmental/accreditation regulations.
3. Develops and recommends department operating budget and manages resources according to approved budget. Monitors departmental expenditures to assure fiscal responsibility and accountability. Experience in developing, executing, and managing contracts.
4. Formulates and implements training programs for security and Medical System staff.
5. Directs investigatory services for the UMMC and related entities.
6. Create various daily/weekly/monthly system reports, such as statistical information, trend analysis and quality assurance, as needed for administrative review.
7. Supervises the performance of Security personnel including, hiring, firing, disciplining, training and development and performance review. Establishes standards of performance and productivity and determines staffing needs.
THE MEDICAL HEART OF MARYLAND
Treating over 330,000 patients every year, the University of Maryland Medical Center is at the vital core of Maryland's health care system and community. We're known for our prestigious expertise in innovative research and education, along with the talented staff and advanced centers that make it all possible. The R Adams Cowley Shock Trauma Center, the world's first center dedicated to trauma, treats more than 7,500 critically injured patients a year with an incredible 97 percent survival rate. We also have one of the nation's largest kidney and pancreas transplant programs at The Joseph and Corinne Schwartz Division of Transplantation, home to Maryland's first steroid-free protocol and pancreas/kidney transplant. From our National Cancer Institute-designated UM Marlene and Stewart Greenebaum Cancer Center to The University of Maryland's Children's Hospital, one of the largest pediatric centers in the state, we are dedicated to saving and transforming lives.
Education and Experience
Knowledge, Skills and Abilities