Minimum Education
Bachelor's Degree a computer science, math, engineering, or another relevant discipline OR Relevant experience beyond the minimum required work experience may substitute for the educational requirement on a 1-1 ration i.e. one year of relevant work experience equals one year of required education.
Minimum Work Experience
7 years Comprehensive Systems Engineering Experience: Hands-on expertise in SAN and storage technologies, including migrations to EMC Arrays and Cisco MDS SAN, with a strong preference for experience in the healthcare industry.
Required Licenses and Certifications
One or more of: Microsoft, VMware, EMC, Pure Storage or Cisco (Required)
Required Skills/Knowledge
- Project Management and Technical Documentation Skills: Proven ability to manage complex projects and produce detailed technical documentation for IT systems, emphasizing storage solutions.
- Strong Communication and Problem-Solving Abilities: Exceptional skills in collaborating with diverse teams and stakeholders, coupled with the capacity to troubleshoot and resolve intricate technical issues efficiently.
Functional Accountabilities
System Management
- Provide administration for multiple servers and hybrid cloud; ensure server availability.
- Perform network operating system and application software installation/upgrades.
- Configure server hardware and network communications; assist in the development of configuration standards.
- Analyze system performance and storage usage;
- Analyze systems and cloud trend analysis and configuration for optimization.
System Integration/ Implementation
- Engineer and build and maintain data storage and backup platforms.
- Integrate hardware and operating systems software into existing network technologies.
- Assist with integration of various network operating system environments (Novell, AIX, OS400, VMS, NetWare, Windows NT).
- Implement client/server solutions to support various application's suites; support the implementation of applications into production.
- Participate in Installation, move, adds and changes in the environment.
- Set and manage deadlines.
System/ Project Planning
- Engineer and deploy hardware and operating systems design and configuration.
- Participate in design of Disaster recovery planning.
- Assist in the creation of test plans and scripts for back-up and recovery solutions.
- Assist in the development of disk storage solutions.
- Performs hardware and network diagnosis.
- Capable of devising ways to accomplish a difficult purpose; ability to recognize a problem and construct an effective solution compatible with overall company operations.
Technical Proficiency
- Demonstrate understanding of standard networking protocols, virtual environments, and hybrid cloud.
- Maintain professional expertise through continuing education at conferences, seminars, user group meetings & review of current literature.
- Pursue industry standard technical certifications.
- Provide technical support and consultation to IS staff.
IT Best Practices
- Actively participate in the Department's ITIL processes
- Participate in the Incident Management process; proactively work to resolve Incidents and meet service requests; document relevant data on requests and resolutions in agreed upon timeframe.
- Escalate incidents according to procedures; convert incidents to change requests as needed.
- Participate in the Change Control process; complete change tasks and update them with relevant information and status changes.