We are honored that Brightview Senior Living has been recognized as one of Fortune Magazine's 100 Best Companies to Work For in 2023!!

We're in the top 100 across all industries, and all companies no matter how large or small...and we're the ONLY Senior Living company on the prestigious list!

Do you want a career where you are empowered to make a difference while working for a company named to Fortune's 100 Best Companies to Work For?

The Technical Trainer for Brightview Senior Living develops and facilitates training programs for a wide range of technology applications used across the organization. This role partners closely with subject matter experts, systems teams, stakeholders and end users to ensure that systems training supports effective and robust adoption.

You will consult with various departments to support the continuous development of all Brightview associates by conducting needs analyses and subsequently designing, facilitating and measuring the success of training programs in multiple formats. Of equal importance, you will have the responsibility of serving as a culture-carrier throughout our communities.

If you are a pro-active, detail-oriented individual with systems training experience who thrives in a fast-paced professional environment....and you have the proven ability to independently manage multiple tasks and create solutions.... Brightview Senior Living wants to talk to you!

What will you be doing:

• Partner closely with IT, Business Systems, SMEs, and other stakeholders to identify and deliver effective systems training solutions.
• Design training programs, job aids, and evaluations and/or tailor vendor provided resources to incorporate unique Brightview requirements.
• Facilitate training programs through classroom training courses, web-based seminars, informational meetings, written instruction, on-line courses, and one-on-one coaching.
• Conduct needs analyses to determine specific training needs, program objectives, and content and determine what training intervention will support user confidence and adoption.
• Continuously evaluate new and current systems to identify the most effective training delivery methods and sustainable training programs for both new and existing users; update training materials on a regular basis to ensure that content is current and adequate to meet business demands.
• Create turn-key training tools for managers and subject matter experts to deliver, including written materials, job aids, and exercises to support learning.
• Develop, deliver, and analyze evaluation tools to measure learning effectiveness.
• Confer with management and stay abreast of both company-wide and community-specific changes and potential training needs.
• Research alternative delivery methods for diverse audiences in remote locations; recommend new tools, technology, and formats for delivering the most effective, efficient, and cost-effective training possible

You may be a great fit if you have:

• Minimum of five years experience in designing and facilitating dynamic systems training, clinical applications training; or equivalent combination of experience and education. Associates or Bachelor's degree from an accredited college or university a plus.
• Experience in the senior living or healthcare industry preferred.
• Advanced technical skills with the ability to quickly master new applications; experience with online design programs such as Articulate preferred.
• Exceptional presentation skills with the ability to speak to and facilitate discussion with diverse audiences, including large groups.
• Excellent written communication skills including proper grammar and professional writing.
• Excellent verbal communication skills and the ability to connect and communicate effectively, in English, with associates of all levels.
• Ability to work effectively in both a team environment and independently with minimal supervision.
• Ability to travel as needed.

• We are as dedicated to you as you are to our residents and fellow associates.
• We offer a diverse workplace with on the job training and growth opportunities for everyone.
• Our vibrant communities are a fun place to work!
• We embrace a genuine commitment to STARS - our core values of Service, Teamwork, Action, Reputation, and Success.
  

Brightview Senior Living is proud to operate state of the art senior living communities that offer Independent Living and Assisted Living residences as well as our innovative Dementia Care neighborhood known as Wellspring Village. We currently operate over 46 communities in 8 states and continue to grow!