Under the direction of the Chief Patient Experience Officer or designee, the Patient Experience Manager/Patient Experience Coach works closely with leadership to identify, plan, design, and implement patient experience improvement strategies. An expert in patient experience and patient and family centered care, this position works in partnership with assigned teams and co

Requisition # 3357 Location Johns Hopkins Intrastaff, Baltimore, MD 21201 Category Clerical and Administrative Support Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is uniqu

The Community Health Worker I reports to the CHW Supervisor. Activities for this position will include, but not be limited to screening and enrollment for eligible community programs; patient mentorship; patient education; patient follow up and reinforcement of treatment plan tasks; coordination of appointments and transportation; and patient engagement. The CHW I will fo

BUSINESS DEVELOPMENT Directs and coordinates the departments according to established guidelines and in compliance with all regulatory bodies including TJC,CAP, AABB, FDA, and all pertinent state and local agencies. CHANGE LEADERSHIP Demonstrates the value of diversity through interviewing, hiring and retention activities. Selects the right people with the right skills fo

Under general supervision, performs scheduling, registration, pre admission processing, wayfinding, and other administrative duties, while adhering to the department specific standards for data entry and patient selection. The additional duties of this role can include verification of insurance benefit eligibility, insurance pre certification and authorization, and estima

This is a critical leadership position in the Patient Financial Services Department responsible for the planning, organization, staffing and effective daily operation of the hospital billing and collection functions. This position is also responsible for maintaining the billed accounts receivable and the uncompensated care at targeted levels, and for compliance with all f

Under general administrative direction, the Ambulatory Nurse Manager is accountable for the delivery of patient care services which supports the strategic plan of the organization and achieves clinical, financial and service quality objectives in a hospital based practice. This role is accountable for the quality of clinical services delivered for the competency and perfo

Works and maintains assigned receivables through work queues, age trail balance reports (ATBs), and special projects to achieve established department goals through resolution of outstanding account balances and reduction of uncompensated care. Assist with high priority receivable needs, complex accounts and projects assigned by management. Develops and maintains financia

Under general supervision, performs scheduling, registration, pre admission processing, wayfinding, and other administrative duties, while adhering to the department specific standards for data entry and patient selection. The additional duties of this role can include verification of insurance benefit eligibility, insurance pre certification and authorization, and estima

Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organization

Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient vis

Performs secretarial duties in support of the Regional Medical Center Building Director. Provides secretarial support to the management team as requested by the Vice President, Strategic Planning & Marketing. ESSENTIAL FUNCTIONS OF THE JOB Answers telephone; screens and directs calls; takes and relays messages; provides general information. Greets and directs visitors; an

The primary responsibility of the Medical Director is to deliver primary health care to low income and homeless patients who are eligible for services offered by the Department of Housing and Human Services. Duties include delivery of primary health care in an outpatient, ambulatory care setting; patient health education; preventive health care and screening; history taki

Under the direction of the Community Health Center Supervisor, the Medical Billing Specialist is responsible for processing all third party (private insurance, Medicare, Medicaid and self pay) claims, filing all claims in a timely manner. This individual also performs a wide variety of duties related to daily fiscal functions and patient relationships. ESSENTIAL DUTIES AN

This position reports to the Patient Access Supervisor or Manager. Provide patient services and administrative support in ancillary operations. Interact with parents, patients, physicians and other staff under moderate supervision in a courteous manner. Provide assistance to other employees within their department as well as other departments. Collect and verify all demog