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Greets patients as they arrive and manages 20 minute wait time Assists patient with intake processes including copying required documents Collects co payments, co insurance and deductibles and issues receipts Manages cashier box and daily deposits according to company policies Processes walk in patients and visitors Answers phones and schedules appointments Manages medica
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Monitor and correspond to patient feedback received via digital sources, including social media Liaison with all levels of staff to collaboratively provide prompt patient resolution Develop appropriate patient correspondence for use in online and written format Develop patient experience educational content for staff and provider training and patient education in collabor
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Interact with internal and external customers in a courteous manner in person and via telephone Complete check in and check out tasks Schedule new and existing patients Verify insurance and complete pre authorizations and/or precertification of procedures Answer back line telephone calls, re direct calls as appropriate, assist callers with questions or concerns and take m
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Receives and interprets Explanation of Benefits (EOB) that supports payments from Insurance Carriers, Medicare, or patients Responsible for reviewing insurance payer reimbursements for correct contractual allowable amounts Responsible for reporting payer payment and denial trends in a timely fashion Responsible for reconciling transactions to ensure that payments are bala
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UnitedHealth Group
- Middletown, CT / Manchester, CT / Bristol, CT
Combine two of the fastest growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably.
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UnitedHealth Group
- Fairfield, CT / Hartford, CT / New London, CT
Combine two of the fastest growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably.
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Become the subject matter expert on CareData data to support customer inquiries and ensure data integrity Create and update CareData artifacts such as data catalog, data dictionaries, data guides, etc. Improve data efficiency, reliability, and quality by ensuring our clinical standards, naming standards and existing practices are being properly applied within CareData Pla
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Primary Care Delivery Deliver cost effective, quality care to assigned members Manage both medical and behavioral chronic and acute conditions effectively in collaboration with a physician or specialty provider Perform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare
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Collects laboratory specimens from patients of all ages Processes laboratory specimens according to protocol Demonstrates appropriate telephone etiquette Utilizes computer information systems Adheres to organization and governmental standards, rules and regulations. Performs clerical duties Promotes good customer service Prioritizes workload to efficiently provide Provide
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Assesses and interprets customer needs and requirements. Identifies solutions to non standard requests and problems. Solves moderately complex problems and/or conducts moderately complex analyses. Works with minimal guidance; seeks guidance on only the most complex tasks. Translates concepts into practice. Provides explanations and information to others on difficult issue
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Leads and contributes to development of program scope, in consultation with applicable stakeholders; leads functional teams through program implementation, ensuring program goals are reached Ensures alignment and understanding of program scope and learning objectives with the organization's strategic objectives, mission, values, and goals Manages all aspects of attendee p
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Creates a great consumer and clinic partner experience and continually builds strong relationships with both groups to proactively meet their needs Serve as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomes Counsels and educates patients on the usage of medications, adverse effects, schedules and any personal question
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may include, but are not limited to Supporting market with product roll out and sales activity Tracking sales pipeline activities and creating automation to ensure efficient onboarding Identification of gaps in field training and development of training modules to close any knowledge gaps Liaise between Pet Insurance partner and UHC to ensure timely delivery of proposal re
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Create and execute measurable consumer (B2C, B2B2C and D2C) marketing campaigns and tactics that motivate desired consumer behavior (lead generation, RFI) in support of business KPIs Effectively deliver sales enablement campaigns and materials. Help define key elements of the overall the go to market strategy including but not limited to building value propositions, brand
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Working with automation technologies to increase the speed and reliability of directory service deployments, upgrades, and changes Leveraging scripting (Python, Perl, bash/ksh, Ruby) for automation Designing, developing, and implementing flexible directory service architectures Provide production support, monitoring, and support of directory services Performing in depth d
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