Desktop Technician
Oklahoma City, OK 
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Posted 11 days ago
Job Description

Contract opportunity working onsite with an elite Insurance company. Team building, family-oriented environment, exceptional opportunities for growth, inclusive to Autistic & Neurodivergent candidates.

Are you interested in working with a company who delivers exceptional client service; acts with integrity and responsibility; and supports the growth of their employees? Our client is just that organization. They are the top in the Insurance Industry, and they may be looking for you!

My client is in search of a Desktop Technician to work onsite at one of their local facilities.

Autistic and otherwise neurodivergent candidates are highly encouraged to apply.

Location: Onsite

* Warwick (RI)

* Kansas City (KS)

* Oklahoma City (OK)

* Wilmington (DE)

* Cleveland (OH)

* Lake Mary (FL)

* Phoenix (AZ)

JOB SUMMARY:
This position will have a heavy focus on desktop support work and involvement in the OKC Imaging Lab initiatives. This will involve working in a group environment to identify, troubleshoot, and resolve customer issues. Build, configure, and ship laptops and desktops to Farmers internal customers. Host/Participate in meetings and engage various groups across all pillars of Farmers IT to identify and test imaging solutions, issues encountered, and general desktop or laptop configuration. Work directly with business customers to plan, support, and provide event assistance. Install, troubleshoot, and repair personal computer systems and other peripherals; provides technical support for client operating systems. Participates in resolution of Service Desk problem tickets and coordinates warranty work with vendors on all supported systems; maintains knowledge of networking technology and protocols.

JOB RESPONSIBILITIES:
This position will focus on desktop support work and involvement in the OKC Imaging Lab initiatives. Work includes building and configuring Dell and Lenovo laptops and desktops with Microsoft Windows 10, Outlook 365, all Office products, and various stand-alone applications, such as SAP, Quick 32, Altiris, and many others. This will involve working in a group environment to identify, troubleshoot, and resolve customer issues. Build, configure, and ship laptops and desktops to Farmer's internal customers utilizing Symantec imaging and patching products. End-User configurations will also be required; Host/Participate in meetings and engage various groups across all pillars of Farmers IT to identify and test imaging solutions, issues encountered, and available desktop or laptop configuration. Work directly with business customers to plan, support, and provide event assistance. Install, troubleshoot, and repair personal computer systems and other peripherals; provides technical support for client operating systems (Windows 10). Participates in resolving Service Desk problem tickets and coordinating warranty work with vendors on all supported systems; maintains networking technology and protocols knowledge.

JOB REQUIREMENTS:
5 + years in Deskside support, building and configuring Windows units for internal customers. A+ and hardware troubleshooting skills are preferred.


"It is the policy of Rangam Consultants, Inc. to provide equal employment opportunities to all applicants and employees without regard to any legally protected status such as race, color, religion, gender, national origin, age, disability, or veteran status."

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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