Under close supervision will perform entry-level professional duties of moderate difficulty providing the opportunity for professional training in various functional areas throughout the company. Performs assigned duties to acquire knowledge of methods, procedures and standards required for successful performance. May perform duties such as Assignments serve to offer practical experience and broad exposure to the company's organizational structure. Utilizes current company-wide and/or department-specific software to complete assignments. Note: Specific activities vary by assignment. A wide range of college majors are considered based on specific needs of the department such as: Psychology, Social Work, Criminal Justice, Finance, Business Administration, Human Resources, Public Health, Purchasing, Public Administration, Community Development and Communications.
Analyzes, generates and maintains records and other reference material necessary for departmental use.
Answers and makes phone calls, responds to program-related questions and sends written material as appropriate.
Composes, types, and prints reports, general letters, spreadsheets, e-mail, and memoranda from rough drafts or general instructions, involving the assembly of data from computer and paper file or record sources.
Applies research techniques and analytical methods to the study of administrative systems, organizational structures, policies, and procedures.
Conducts special studies in conjunction with a project, analyzes data and makes recommendations based upon studies.
Gathers and organizes data to provide information for departmental special projects or reports, basic arithmetic computations.
Assists in preparing written reports; accompany professional-level employees on assignments.
Conducts interviews with clients or internal personnel to obtain basic information for departmental use
Contacts other departments or outside agencies to request or give information and other related duties as assigned.
Reviews data and information for completeness and accuracy using standard guidelines; performs tasks with attention to detail.
Gathers readily available information from office records to drafts e-mails, memos and other documents.
Records and documents information accurately.
Performs other duties as assigned.
Applied Knowledge & Skills:
Demonstrates basic understanding of the area of specialization, of program procedures, methods, and practices to include knowledge of program and staff responsibilities.
Uses established filing and data systems, functions, and/or procedures that require knowledge of the program.
Understands software used to perform day-to-day functions.
Ability to use basic office software programs, information systems, and office equipment to access, input, and verify standard information. Communicates information clearly to staff, clients, and/or public about services, processes, and procedures using prescribed or established guidelines. Utilizes program-specific terminology.
Proofreads documents for grammar, spelling, punctuation, and basic formatting.
Provides answers to requests for general information.
Problem Solving & Impact:
Works on problems of moderate scope that require analysis and evaluation of identifiable factors and interpretation of the situation.
Exercises judgment within defined and existing practices to determine specific work methods for obtaining results.
Decisions may affect a work unit or area within a department.
Close supervision involving detailed instructions and frequent monitoring of work performance.
Contacts are primarily within the immediate work unit.
Contacts involve obtaining or providing information requiring little explanation or interpretation
Contributes to business and departmental functions to achieve goals and acquire work experience.
Receives general instructions on assignments and work is reviewed for accuracy and completion.
Typically reports to a Manager.
Must be either currently enrolled in a degree program at a college or university or within one (1) year of graduation.
Demonstrated interest in relevant field
Prior work experience in a non-governmental organization (NGO) a plus.
Typical Physical Demands:
Typical office environment.
Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
Ability to sit and stand for extended periods of time.
Ability to lift 5 - 25 lbs.
Technology to be Used:
Personal Computer, Microsoft Office 365 (i.e. Word, Excel, PowerPoint, Skype/TEAMS, e-mail), office telephone, cell phone and printer/copier.
No Travel Required
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
FHI 360 fosters the strength and health of its workforce through a, professional developmentand policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself.
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