Traffic Engineering Business Class Manager
Phoenix, AZ 
Posted Today
Job Description

About Us

At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists. That's why we believe diversity is our greatest strength. HDR is proud to be an equal opportunity workplace and an affirmative action employer.

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We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That coloring outside the lines can illuminate fresh perspectives. And that small details yield important realizations. Above all, we believe that collaboration is the best way forward.

Primary Responsibilities

The Arizona/New Mexico Traffic Engineering Business Class Manager is a professional that is well versed in all aspects of traffic engineering related services for transportation, water, power and oil and gas projects within our Transportation Business Group and manages a group of up to 10 business group professionals spread over our AZNM Area offices. The primary duties of the Traffic Engineering Business Class Manager include: responsibility for area coordination, monitoring and improvement of technical competencies of business class staff and products to meet client needs and market drivers all within the direction and goals of business class plans; participation in delivery of project services to meet client expectations; collaboration on business class efforts with area operations, marketing and project management; participation in business class practice and professional discipline groups, project teams and activities to continually improve standards and best practices; implementation of effective quality assurance and quality control reviews; participation in regional business class strategic planning, budgeting and plan implementation; tracking staff workloads and utilizations; establishing internal and external training programs and training schedules; assist with business development efforts and provide support on proposal preparation; plan for project needs and recruit/hire staff accordingly, and drive the business class to meet project goals for growth, client satisfaction, and service diversification.

The responsibilities are as follows:

  • Provide area leadership of technical capabilities within the Traffic Engineering Business Class (BC).
  • Build and retain strong relationships with Staff, Project Managers, Client Development Managers throughout Arizona and the Southwest region
  • Monitor area performance within the BC to achieve defined goals and support operational managers in monitoring project performance and implementation of corrective actions.
  • Provide strategic and tactical input on business trends to BC and local office planning.
  • Facilitate BC teamwork, communication and work sharing between area offices, business classes, management, marketing and staff.
  • Serve as client manager, project principal and/or project manager.
  • Maintain appropriate QA/QC procedures and best practices
  • Actively participate in projects or manage projects to meet assigned utilization rate
  • Prioritize BC activities across Arizona and New Mexico to best implement and meet Market Sector and Transportation Business Group objectives
  • Manage staff workloads and make recommendations for adjustments and recruiting as needed
  • Manage training and licensing requirements and identify opportunities for continuing education
  • Develop an technical mentoring and employee advancement process to advance staff
  • Champion opportunities to grow the technical Traffic Engineering practice
  • Support Area pursuits and actively participate in proposal development
  • Identify project needs and recruit professionals to join HDR team
  • Demonstrate "can-do" problem solver approach to colleagues and clients
  • Ability to build positive client relationships, strong communication, negotiation and presentation skills, and the ability to manage and motivate direct reports. *LI-JF1

Keywords: Traffic, PTOE, Intelligent Transportation Systems (ITS), Travel demand modeling, Traffic impact analyses, Traffic safety analysis, Traffic signals, traffic forecasting, interchanges traffic studies, Intelligent Traffic Sub-system.


Required Qualifications

* Bachelor's degree

  • PE Registration
  • PTOE Certification
  • Minimum of 10 years project management experience including oversight of production tasks including: Intelligent Transportation Systems (ITS), Travel demand modeling, Traffic impact analyses, Traffic safety analysis, Traffic signals and traffic management system design plans, intersection and roadway design, capacity and signal warrant analyses, lighttight, signing, pavement marking, traffic forecasting, interchanges traffic studies and all aspects of an Intelligent Traffic Sub-system.
  • Proven ability to manage multiple projects and task assignments effectively which can vary in size and complexity
  • Demonstrated ability to manage a large program and staff working statewide in multiple offices
  • Experience managing budgets, preparing scopes and developing cost estimates
  • Must have experience effectively managing and motivating direct reports.
  • Proficient with MS Office Suite, specifically, Outlook, Word and Excel, and SharePoint or equivalent database.
  • Excellent written and verbal communication skills.
  • Strong attention to detail.
  • Demonstrated organizational, planning, and prioritization skills.
  • Ability to work efficiently and effectively under tight deadlines, as well as balance multiple projects by prioritizing effectively.
  • Ability to understand applicable laws, policies and procedures that each project is governed by.
  • Ability to build, effective implement and manage training programs; workload and staffing plans; marketing plans and proposal preparation and business group budgets
  • Advanced analytical and problem-solving skills
  • Prior experience managing budgets and preparing reports on project financials.
  • Proven ability of contract development and implementation of capital improvements.
  • Prior experience overseeing projects totaling a minimum of $400k.
  • Strong project management skills


At HDR, we know work isn't only about who you work for; it's also about what you do and how you do it. Led by the strength of our values and a culture shaped by employee ownership, we network with each other, build on each other's contributions, and collaborate together to make great things possible. When you join HDR, we give you license to do the same. We help you take charge of your career, giving you multiple growth opportunities along the way.

Primary Location: United States-Arizona-Phoenix
Industry: Highway + Road
Schedule: Full-time
Employee Status: Regular
BusinessClass: Traffic Engineering
Job Posting: Feb 9, 2021

At HDR, we are committed to the principles of employment equity.

USA: We are a Federal Contractor, Affirmative Action and Equal Opportunity Employer. We consider all qualified candidates regardless of minority, veteran, disability, sexual orientation, gender, gender identity or any other status protected by law.

CANADA: We welcome applications from all qualified individuals.

AUSTRALIA: We consider all qualified candidates regardless of gender, ethnicity, country of birth, political or religious affiliation, health status, or any other status protected by law.

At HDR, health and safety matters.

For some positions, you may be required to provide drug and alcohol testing, before or during employment, based on our Drug Testing and Drug Free Workplace Policy.

If you are required to drive for us, we require a valid driver's license and compliance with our vehicle policy.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
10+ years
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