Contract Specialist Job Opening at CoStar Group in Washington, DC

Position Summary:
Responsibilities include data entry of customer contracts received from sales, resolution of billing issues, correspondence, reporting and participation in a Call Center. Heavy interaction with the customer, Sales, Customer Service, and Accounts Receivable to ensure contracts are entered timely and accurately. Motivated individual must have strong customer service skills and must be able to work independently. Good oral and written communication skills a must.

Functions:

• Maintain contracts for specific markets.
• Client correspondence related to countersigned agreements, addenda, cancellations and contract resolution.
• Participate in main billing and various client invoice bill audits.
• Participate in a Call Center environment for incoming client calls.
• Participate in a Call Center environment for incoming client calls.
• Complete related reporting action items (i.e., reversal report, account statements, market totals, credit / debit adjustments).
• Scan all contracts/addenda to Company billing system along with appropriate notes.
• Assist in identification of system and software issues as they occur, to Team Lead or Supervisor.
• Demonstrate knowledge and understanding of CoStar's terminology and all CoStar's products and services.
• Participate in Team meetings to share information.

Requirements:

• Degree in Accounting or related field.
• 2 years related experience in accounting and/or customer service environment.
• Working knowledge of Excel and Word.
• Strong Customer Service Skills.
• Able to work independently.
• Strong oral and written communication skills are a must.

Benefits:

• Comprehensive medical, dental, prescription and vision benefits with a choice of two plans.
• Company-paid life insurance for one time's your annual base salary to a maximum of $300,000 per year.
• Company-paid long-term and short-term disability benefits.
• 12 days accrued paid vacation 1st year; 5 days sick leave per year, and 2 personal days.
• A 401(k) plan with eligibility the first of the quarter following 6 months of employment. The Company will match 50% of the deferred amount up to 6% of employee's gross compensation with a 5-year vesting schedule.

We are proud to be an Equal Opportunity Employer m/f/d/v. We maintain a drug-free workplace and perform pre-employment substance abuse testing.