Top Down Systems, Inc. Career Opportunities

Top Down Systems is the developer of Client Letter®, a single comprehensive correspondence and document automation solution that enables organizations to manage their document lifecycle of customer communications through intelligent document creation, production, delivery and storage. Client Letter enables organizations to improve customer service, increase user productivity, reduce production costs and put control in the hands of the end users.

Many of the nation's largest document-driven organizations rely on Top Down Systems for its in-depth understanding of customer service processes across a variety of industries. Through these successful customer relationships, Top Down Systems has solved some of the most complex challenges in the document automation world. Led by a team of industry pioneers, Top Down Systems employs a seasoned staff with strong technical and industry expertise, who, together with customers, have grown Client Letter into the document automation industry standard that it is today.

Values:

Quality
Quality is the personal responsibility of each Top Down Systems employee. Dedicated account teams who personally know both the customer environment and staff conduct our support services. Continuous improvement is necessary for continued growth and success.

Knowledge
Our culture is one of open communication managing our business and satisfying needs of our customers. Information sharing leads to better relationships and better decision-making.

Integrity
We honor our commitments to our customers, employees, partners and suppliers.

Employees
Our employees are highly-skilled in document automation software. We value their contributions and commitments to advancing our technology. Competent and intuitive individuals are the foundation of our company.

Our Vision:

Preferred Source
We strive to remain the recognized leader in document automation software. We are solely focused on one business function and are dedicated to improving our customers’ profits.

Preferred Employer
Our employees have long histories with our company. We create a challenging and collaborative environment in which each individual's contributions affect the success of the organization.

Valued Partner
Our customers look to us as an extension of their document automation practices, enlisting our knowledgeable team of experts in implementation and development.